Terms & Conditions
Important legal information governing your use of our trade finance services and website.
Important Notice
By accessing or using GlobalFinanceGuarantee services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
These terms contain important provisions including limitation of liability and dispute resolution procedures. Please read them carefully.
Table of Contents
1. Definitions
Key Terms
- "Company," "we," "us," or "our"
- Refers to GlobalFinanceGuarantee Ltd., a company incorporated in the Islands.
- "Client," "you," or "your"
- Refers to any individual or entity using our services.
- "Services"
- Trade finance instruments including SBLCs, Letters of Credit, Bank Guarantees, and related financial services.
- "Platform"
- Our website, applications, and related digital services.
2. Acceptance of Terms
Binding Agreement
These Terms and Conditions constitute a legally binding agreement between you and GlobalFinanceGuarantee Ltd. By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
Capacity to Contract
By agreeing to these terms, you represent that you have the legal capacity to enter into this agreement and, if acting on behalf of an organization, you have the authority to bind that organization to these terms.
Updates to Terms
We reserve the right to modify these terms at any time. Material changes will be communicated with 30 days' notice. Continued use of our services after changes constitute acceptance of the updated terms.
3. Our Services
Trade Finance Instruments
- Standby Letters of Credit (SBLC)
- Documentary Letters of Credit
- Bank Guarantees
- Performance Bonds
- Proof of Funds
- Trade Credit Insurance
Advisory Services
- Trade finance structuring
- Risk assessment and mitigation
- Regulatory compliance guidance
- Market intelligence
- Documentation support
- Training and education
Service Limitations
Our services are subject to availability, regulatory approval, and acceptance by our banking partners. We reserve the right to decline any service request at our sole discretion without providing specific reasons.
4. Eligibility & Registration
Eligibility Requirements
- Must be at least 18 years old (individuals) or legally incorporated (entities)
- Must provide accurate and complete information
- Must not be on any sanctions lists or prohibited persons lists
- Must comply with all applicable laws and regulations
- Must have legitimate business purposes for trade finance services
Account Registration
To access our services, you must complete our registration process, which includes:
- Know Your Customer (KYC) verification
- Anti-Money Laundering (AML) screening
- Business documentation review
- Financial capacity assessment
- Reference checks (if required)
5. User Obligations
Prohibited Activities
- Money laundering or terrorist financing
- Fraud or misrepresentation
- Violation of sanctions or embargoes
- Use for illegal or prohibited purposes
- Providing false or misleading information
- Circumventing security measures
Required Compliance
- Provide accurate and current information
- Maintain confidentiality of account details
- Comply with all applicable laws
- Report suspicious activities
- Update information promptly when changed
- Cooperate with compliance investigations
Documentation Requirements
You must provide and maintain current documentation including business registration, financial statements, beneficial ownership information, and any other documents we may reasonably request for compliance purposes.
6. Fees & Payment
Fee Structure
Our fees are based on:
- Type and complexity of financial instrument
- Amount and duration of the instrument
- Client risk profile and relationship
- Market conditions and banking partner fees
- Regulatory and compliance requirements
Payment Terms
- Fees are quoted in advance and must be agreed before service provision
- Payment is typically required upfront or as specified in the service agreement
- All fees are non-refundable unless otherwise specified
- Additional charges may apply for amendments or cancellations
- Late payment may result in service suspension
Currency and Taxes
Fees are quoted in USD unless otherwise specified. You are responsible for all applicable taxes, duties, and governmental charges related to your use of our services.
7. Compliance & Anti-Money Laundering
Regulatory Compliance
We are committed to full compliance with all applicable laws and regulations, including but not limited to anti-money laundering (AML), counter-terrorism financing (CTF), and sanctions regulations in all jurisdictions where we operate.
Monitoring and Reporting
- We monitor all transactions for suspicious activity
- We may request additional information or documentation at any time
- We reserve the right to report suspicious activities to relevant authorities
- We may freeze or terminate accounts that pose compliance risks
- We cooperate fully with law enforcement and regulatory investigations
Sanctions Screening
All clients and transactions are screened against international sanctions lists. We cannot provide services to sanctioned individuals, entities, or for prohibited transactions.
8. Limitation of Liability
Important Liability Limitations
Please read this section carefully as it limits our liability to you.
Services "As Is"
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Damages
In no event shall our total liability exceed the fees paid by you for the specific service giving rise to the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
Third Party Actions
We are not responsible for the actions or decisions of our banking partners, regulatory authorities, or other third parties that may affect your transactions or the availability of our services.
9. Indemnification
Your Indemnification Obligations
You agree to indemnify, defend, and hold harmless GlobalFinanceGuarantee, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of our services
- Your violation of these terms
- Your violation of any applicable laws or regulations
- Inaccurate or misleading information you provide
- Your business activities or operations
10. Termination
Termination by You
You may terminate your account at any time by providing written notice. However, existing obligations and liabilities will continue after termination.
Termination by Us
We may terminate your account immediately if you breach these terms, pose compliance risks, or for any reason with 30 days' notice.
Effect of Termination
Upon termination, your access to services will cease, but existing financial instruments will continue according to their terms. Provisions regarding liability, indemnification, and governing law will survive termination.
11. Governing Law & Dispute Resolution
Governing Law
These Terms and Conditions are governed by the laws of the Islands, without regard to conflict of law principles.
Dispute Resolution
Any disputes arising from these terms shall be resolved through:
- Good faith negotiations
- Mediation (if negotiations fail)
- Binding arbitration under Islands arbitration rules
Jurisdiction
Any legal proceedings shall be conducted in the courts of the Islands, and you consent to the exclusive jurisdiction of such courts.
12. Contact Information
Legal Department
Contact Information
These terms and conditions were last updated on January 1, 2025 and are effective as of January 1, 2025. We reserve the right to update these terms with appropriate notice. If you have questions about these terms, please contact our legal department.